Cadillac Owner Center

Cadillac Motors focuses on its customers' needs by making sure that information on service and maintenance for its vehicles is easy to access and convenient. Cadillac owners benefit from several tools that make it easy to stay on top of their vehicle's care and follow recommended service intervals.



The Cadillac Owner Center is a complete digital platform where car drivers can access detailed information about their specific vehicle. After enrolling their vehicle, users can log in to view a personalized dashboard with details on their Cadillac's maintenance schedule, service history, and coverage. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners perform basic maintenance tasks or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can monitor their vehicle’s condition by getting alerts about maintenance needs, such as oil changes, tire rotations, or brake inspections. The app also provides convenient features like remote start, remote locking/unlocking, and the ability to schedule a service appointment directly with the nearest Cadillac dealership. For newer models, the app can even offer live data to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in infotainment system that includes service reminders and notifications. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only keeps owners aware to follow the schedule but also provides specifics of each service item, making it simpler for owners to understand the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in providing maintenance details to customers. When owners visit an authorized dealership for maintenance or repairs, the advisors provides a detailed explanation of the suggested tasks, ensuring that owners understand the necessity of each task. Additionally, service centers keep an electronic record of every maintenance appointment, allowing Cadillac owners to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that outline the vehicle’s maintenance schedule, fluid types, tire pressure specifications, and other important information. For those who prefer digital resources, Cadillac’s website features a webpage for maintenance tips where drivers can access resources, watch clips, and tips on how to keep their vehicles in peak condition.



Through a mix of digital tools, dealership support, and traditional guides, Cadillac guarantees that owners are well-informed about their vehicle’s service and maintenance requirements, ultimately extending the life and performance of their Cadillac.